Change a person's role

Do this to give a person more access or less access in Project Go Hub. The role decides which screens the person can open and change.

Who can do this: You need Edit access to User Roles.

1. On a computer, click Church Membership in the menu, then User Roles. On a phone, tap More, then Church Membership, then User Roles.
2. Find the person in the list. The list is sorted by last name. On a computer, you can click a letter on the right side to go to that part of the list.
3. On the right of the person’s row, click the role name under Access Type.
4. Click the new role.

You see Access Type Updated! The change is saved immediately. There is no Save button.

Good to know

• The list shows Admin, Member and all roles that your church created.
• To give a person a new role, create the role first. See Create a role.
• Your own row shows (you). You cannot change your own role. Ask another person with Edit access to User Roles.

If a person is not in the list

The list shows only people who have an email address in their profile. Former members do not show.

1. Open the person’s profile in the Member Directory. See Change a member’s profile.
2. Make sure that Email: has an address and that Current Member is turned on.
3. Click Save.

If it does not work

• “Failed to Update!”: The role did not change. Try again.

Still stuck?

Email info@project-go.com. Tell us your church name and what you tried.